FAQ

We clear up any doubts

If you have already chosen your type of installation and TV model (or the planned size of the TV), you can choose the right TV LIFT model using the suggested values for the specific product. In case of any doubts, you are welcome to contact our customer service department.

Yes. Our products are fully universal. They can be used to lift/lower televisions and other objects. They are often used as lifts for cabinets, shoulders, and other furniture.

Yes. For bulk orders, we may offer product modifications to meet project requirements.

Yes. Provided the weight and VESA specifications match.

Yes. Each of our products has a specific range of operation or dimensions. If the maximum travel of the TV Lift is not lower than the height of your new TV, there is nothing stopping you from changing to a larger TV model.

Yes, but all Sabaj System elevators are designed for indoor installation. If you need a weatherproof product, please contact our sales departmentโ€”there is a possibility of making it as a special order.

Yes. The ROTOLIFT series has a motorized and remote-controlled extension system and allows remote right and left rotation.

The elevator travel determines the maximum height that the TV elevator can be extended. The lifting height must be greater than the height of the TV mounted on the product.

We sell through multiple channels and availability changes very dynamically. Please contact ourย customer service department for details.

Yes. Each product comes with detailed, pictorial instructions. The installation process requires a few easy steps, and the product comes mostly assembled.

No. A standard electrical socket is all you need.

Yes. We are a manufacturer of advanced products for TVs, but we do not provide installation services. We recommend using a qualified carpenter to ensure that your furniture is properly made and fits your TV and lift.

Detailed data and data sheets can be found on the subpage of each product. If you need more detailed information, please contact the Sabaj System customer service department.

Yes. All 3D CAD models can be found on the product subpage.

Sabaj System elevators can be fitted into furniture using:

1. Tillable flap – attached to the furniture on hinges and tilted by the elevator (closed by gravity, along with the descent of the elevator).

2. A flap attached to the lift and going out together with the TV.

3. AUTOLID system for automatic flap retraction in the furniture.

The design of furniture with K-Eco and K-Premium series lifts includes a self-closing flap that rests on the edge of the furniture when the device is retracted. We recommend 90ยฐ hinges, such as Hettich Markant 11 or Hafele 342.66.730, but other types can be used as long as they follow this principle.

During lifting, the flap is gently raised by a specially shaped bracket but remains slightly tilted toward the closed position, ensuring it closes properly. To protect the flap and ensure smooth operation, we include a felt glide pad.

Our products can be bought with IR or RF control. The RF variant includes a remote control. For IR control, an IR receiver is included, and any infrared remote control can be programmed for controlling the TV LIFT. The IR version requires the receiver to be routed outside the furniture. In the case of RF control, the signal from the remote control can easily pass through furniture and other obstacles, so there is no need to take the antenna outside the furniture (it is built into the lift controller).

Yes. We have perfected the process of pairing and programming elevator functions. It all comes down to a few simple steps that you can do yourself. The detailed process of programming the elevator functions and remote controls are described in the manual included with the elevator.

Yes. We provide additional accessories that allow multiple lifts to be controlled from a single controller. This feature is not available on all models. Please contact customer service for more information.

Yes. Products equipped with an active RJ45 connector can be controlled via external systems using the K-PLC accessory.

Yes. Products equipped with an active RJ45 connector can be controlled via WiFi using the K-SMRT accessory. The control is under the wBox app. Also the wBox app also allows you to connect Google Home or Amazon Alexa to your lift via the settings.

Accessory K-PLC allows you connect to Smart Home systems like KNX or Control 4.

What is the warranty period, and do you offer post-warranty servicing?

Yes. Our products are of the highest quality, which is why we are able to offer a generous 5-year warranty on all our products.

Yes. When designing each of our products, we pay a lot of attention to safety. Our lifts meet all the necessary standards and are compliant with safety requirements for use around the world.

No. We know that user comfort is crucial, and a loud motor and lift mechanism is unacceptable. Thatโ€™s why our TV elevators are optimized for low-noise operation. They are one of the quietest and fastest products on the market.

Donโ€™t panic. We provide full support to our customers. If you encounter any problem, please contact our customer service department. If the product you have is equipped with an external controller, make sure this is connected to the power supply. The controls on our lifts have a display where you can check the error code. Please provide the error code when contacting our support department.

In the first instance, please make a short movie that illustrates the problematic sound. Please send this video to sales@sabaj.pl. Our customer service team will contact you as soon as possible.

The codes displayed on the controller provides information about programming, call traffic, or errors. A full list of messages is HERE.

Canโ€™t find the answer?

Please contact our customer service team for all the information you need. We will assist you at every stage of your purchase and provide detailed information about our TV mounts and lifts.